Job Title: Receptionist
- Location: Lagos
- Job Type: Full-time
- Salary: ₦50,000 – ₦100,000/month
- Deadline: 31st October, 2024
Company Overview
Sunu Group is a leading insurance and financial services provider in Africa, committed to delivering innovative solutions that meet the diverse needs of our clients. With a strong presence across several countries, we pride ourselves on our customer-centric approach and our ability to adapt to changing market dynamics. Our mission is to offer comprehensive services that empower individuals and businesses to secure their futures. As we continue to grow, we seek a dedicated and professional Receptionist to join our dynamic team.
Position Summary
As the first point of contact for clients, visitors, and partners, the Receptionist plays a crucial role in representing Sunu Group. The successful candidate will create a welcoming atmosphere and ensure smooth communication within the office. This position requires a friendly and organized individual who can handle multiple tasks efficiently while providing exceptional customer service.
Key Responsibilities
1. Welcoming Guests and Visitors
- Greet and welcome clients, visitors, and partners with a friendly and professional demeanor.
- Ensure that visitors sign in and are directed to the appropriate personnel or meeting rooms.
- Offer refreshments and maintain a comfortable reception area.
2. Managing Phone Communications
- Answer and manage incoming calls promptly and professionally.
- Direct calls to the appropriate departments or personnel, taking messages as necessary.
- Handle inquiries and provide information about the company’s services.
3. Administrative Support
- Perform general administrative tasks, including data entry, filing, and document management.
- Assist in scheduling appointments, meetings, and conference calls.
- Maintain an organized and tidy reception area, ensuring all resources are readily available.
4. Mail and Package Handling
- Manage incoming and outgoing mail and packages, ensuring timely distribution.
- Coordinate with couriers and postal services as needed.
5. Office Supplies Management
- Monitor and manage office supplies inventory, placing orders when necessary.
- Ensure all supplies are stocked and readily available for staff use.
6. Confidentiality and Professionalism
- Handle sensitive information with discretion and maintain confidentiality at all times.
- Uphold the company’s standards and values in all interactions.
7. Collaboration with Other Departments
- Provide support to various departments as required, fostering a collaborative work environment.
- Assist with special projects and initiatives that may arise.
Qualifications and Skills
Education
- A minimum of a high school diploma; a degree in Business Administration or a related field is preferred.
Experience
- Prior experience as a receptionist or in an administrative role is an advantage but not mandatory. We welcome fresh talent willing to learn.
Skills
- Communication: Excellent verbal and written communication skills are essential for interacting with clients and team members effectively.
- Organization: Strong organizational skills with the ability to manage multiple tasks and prioritize workload efficiently.
- Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment (printers, copiers, etc.).
- Interpersonal Skills: A customer-focused mindset, with the ability to build rapport and handle inquiries professionally.
- Attention to Detail: A keen eye for detail to ensure accuracy in all tasks and documentation.
- Team Player: Ability to work independently and collaboratively as part of a team.
What We Offer
At Sunu Group, we recognize that our employees are our most valuable asset. We offer a comprehensive benefits package designed to support your professional and personal growth:
- Competitive Salary: We offer an attractive compensation package that reflects your skills and experience.
- Professional Development: Opportunities for training and professional development to enhance your skills and advance your career.
- Work-Life Balance: We promote a healthy work-life balance, recognizing the importance of personal time.
- Dynamic Work Environment: Join a collaborative and inclusive team that values diversity and encourages innovation.
- Health and Wellness Benefits: Access to health and wellness programs to support your well-being.
Application Process
If you are interested in joining our team as a Receptionist at Sunu Group, we invite you to apply. Please submit your CV and a cover letter outlining your qualifications and experience to their official website.
Application Deadline: 31st October, 2024
READ ALSO: 10 Types of Jobs in Oil and Gas Industry (with salaries)
FAQs
What is the application deadline for the Receptionist position?
The application deadline is 31st October, 2024. Please ensure your application is submitted by this date to be considered for the position.
What qualifications are required for this role?
Candidates should have at least a high school diploma, with a preference for those holding a degree in Business Administration or a related field. Previous experience in a receptionist or administrative role is advantageous but not mandatory.
Is previous experience necessary for this position?
While previous experience as a receptionist or in an administrative role is preferred, we welcome applications from motivated individuals who possess the necessary skills and qualifications.
What is the work environment like at Sunu Group?
Sunu Group fosters a supportive and inclusive work environment where teamwork, professional development, and employee well-being are prioritized. We value diversity and encourage collaboration among team members.
What benefits does Sunu Group offer?
We offer a competitive salary and benefits package, including opportunities for professional development, career advancement, and access to resources that enhance work efficiency.
What qualities are you looking for in a successful candidate?
We are looking for a candidate who is friendly, organized, and possesses strong communication skills. The ability to multitask and maintain a professional demeanor in a fast-paced environment is crucial.
Will there be opportunities for career advancement?
Yes, at Sunu Group, we are committed to the professional growth of our employees. We offer various training programs and career development opportunities to help you advance in your career.
Conclusion
If you are a motivated individual with a passion for providing excellent customer service and administrative support, we encourage you to apply for the Receptionist position at Sunu Group. Join us in our mission to deliver exceptional insurance and financial solutions. We look forward to receiving your application!